Links to APS & Other Information
Frequently Asked Questions (FAQs)
Q. What is abuse, neglect, and exploitation?
A. Abuse is almost always about power and control over another person. Abuse can be verbal, emotional, physical, or sexual.
Neglect comes in many forms. Neglect may be self-inflicted (often called “self-neglect”) or come at the hands of a caregiver or family member.
Financial exploitation is using or attempting to use the money, property, or identity of vulnerable adults for personal gain or benefit without their informed consent.
Elder abuse, elder mistreatment, adult maltreatment, and similar terms are sometimes used to refer to various forms of abuse, neglect, and exploitation.
Q. How do I know if I am legally required to report abuse, neglect, or exploitation to APS?
A. In Texas, every adult aged 18 and older is a mandated reporter. That means that if you think a vulnerable adult is being abused, neglected, or financially exploited, Texas law requires you to report it to APS. These reports are protected by law. If someone fails to report a suspected case, they may face a misdemeanor or felony charge.
Q. What services does APS provide?
A. APS investigates and helps stop abuse, neglect, and financial exploitation as quickly as possible to keep vulnerable adults safe. When they receive a report of alleged abuse, neglect, or financial exploitation, they investigate the situation. When necessary, they partner with law enforcement, medical and financial professionals, and other community partners to arrange for shelter, medical care, and more. They are also able to provide basic necessities to meet a client’s short-term needs.
Q. What are signs of abuse?
A. Abuse of an older adult or a younger adult with a disability can take many forms, and come with different types of signs in different situations. You may notice someone with unexplained injuries who suddenly becomes less social or talkative or cannot leave the house. If injuries can’t be explained, or if the explanation sounds suspicious or improbable, it can be a sign of abuse. You may also notice recurring injuries.
Q. What are signs of neglect?
A. Neglect of an older adult or a younger adult with a disability may not always be obvious, but there are signs to look for. A sign can be as small as a neighbor no longer coming outside or letting his or her yard get overgrown. Or it can be more serious, such as someone losing a lot of weight or not bathing. Signs of neglect can be very similar whether they are due to self-neglect or neglect by a family member or caregiver.
Q. What are signs of financial exploitation?
A. For APS, financial exploitation is something done by a caregiver, family member, or other person with an ongoing relationship with the vulnerable adult. This can take many forms, with many different signs.
Sometimes, red flags come up about the adult’s bank accounts or banking behavior, such as unusual bank account activity, unpaid bills, or frequent checks made out to “cash”.
Other times, there will be a change in legal documents, such as naming a new power of attorney, signing documents such as wills or loans even though they don’t seem capable of understanding what they’re signing, or transferring property from the client to someone else.
Still other times, you may see signs in a relative or caregiver, such as a relative pushing to gain access or feeling entitled to a vulnerable adult’s assets while that adult is alive, or caregivers being more concerned about the care receiver’s financial assets than about their health or their ability to meet their needs.
Texas APS does not typically investigate fraud or scams that have been done by a stranger, but they will often help a client recover from the impact of the fraud or scam on their health and well-being.
